Codes of Practice
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The Quality of Service Code of Practice and Standards of Performance Relating to Quality of Services for Telecommunications Sector in Brunei Darussalam (QoS Code)
The QoS Code aims to ensure that consumers are given satisfactory level of services that meet minimum and acceptable standards.
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Code of Practice on the Development, Operation, Inspection and Maintenance of the Wireless Communications Structures (WCS)
In exercise of the powers conferred by section 26 of the Telecommunications Order, 2001, AITI issues the WCS Code effective 5 November 2021.
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Code of Practice on Principles of Number Portability for the Telecommunications Services in Brunei Darussalam
In exercise of the powers conferred by Section 26(1) of the Telecommunications Order, 2001, AITI issues the following Code of Practice on Principles of Number Portability for the Telecommunications Services in Brunei Darussalam with the effective date on 19 August 2021.
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Code of Practice for the Telecommunications Sector (Telecommunications Code)
The Telecommunications Code is intended to promote the long-term interests of End-Users of Telecommunications Services in Brunei Darussalam.
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Code of Practice for Competition in the Telecommunications Sector (Competition Law Code)
The Competition Law Code is intended to promote the long-term interests of End Users of Telecommunications Services in Brunei Darussalam by promoting effective and sustainable competition in telecommunications sector.
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Code of Practice for General Duties in the Telecommunications Sector (General Duties Code)
The purpose of the General Duties Code is to ensure the protection of End Users and Customers in their engagement with Market Players in Brunei Darussalam.